Tuesday, July 27, 2010

Architectural Thinking

I recently had to give an Architectural Thinking course. As I was putting the materials together, I wondered – what really makes a good architect? What is the difference? Is it personality, totality of experiences, different wiring, or natural inclination?

I always believed that while good architecture skills can be taught, it is the way we think that differentiates us and makes us good architects. Our natural ability to understand the problem and determine the right solution is the magic formula. This – and this alone – distinguishes good architects in our midst. You don't have to have "architect" in your job title or even be in IT to be a good architect. You can understand the technology in minute detail, know all the design patterns, possess tremendous depth of experience, have in-depth knowledge of various design techniques, etc. All this can be taught or acquired. At the end of the day, however, it is your approach to problem solving and the way you think that will make you stand out among your peer architects.

Why do I put such a heavy emphasis on the thinking style? To help you understand, we need to take a step back and define "architecture". According to Wikipedia, "the software architecture of a program or computing system is the structure or structures of the system, which comprise software components, the externally visible properties of those components, and the relationships between them." Many books, articles, and white papers provide a definition of architecture as well. However, in my opinion, these definitions are too complex and do not truly reflect the nature of architecture. My personal definition is very simple: architecture is a high level view of a technical solution to a business problem.

What does the definition of architecture have to do with our approach and thinking style? Everything! Taking all the specifics of how we actually deliver architectural solutions out of conversation, to do our job well we simply need to determine the right technical solution to the right business problem. We need to consider all the possibilities when addressing a business problem – what is there today, what is missing, what problem are we really trying to solve, is the current process the most efficient, what would deliver the most value, are we solving the right problem?.. We should be able to look at the problem from a very high level, abstract ourselves from the underlying technology or processes, and envision the most effective and efficient solution. As in the old adage, we should see the forest for the trees. Once the "ideal" solution is found, we can start concentrating on its details and understanding technology implications. Many times, we will discover that our vision cannot be readily implemented due to technology limitations, insufficient process maturity, and a host of other factors. Do not despair, however. Your vision becomes the solution goal state, and you would need to create a roadmap to get there.

Undoubtedly, some of you will disagree with the approach presented above. I can hear the arguments now – "You must consider the current situation to determine the right solution to the problem", "The project has a limited scope, and thinking broader is impractical", "The technology landscape should be considered upfront to design the most effective solution", etc. However, if we are to find the right technical solution, we must shed the old baggage. It is very hard to find new and innovative solutions if you cannot think outside the current box. To a large extent, the architectural thinking principles are grounded in the definition of what makes a good architect.

Architecture is an art, not a science. Therefore, a good architect is more of an artist – creative, imaginative, someone who can paint with a big brush. In my opinion, the characteristics and approaches listed below are the true differentiating factors among architects.
  • Abstract thinking – this is the #1 quality of a good architect. You must be able to see the big picture and understand it abstractly, absent of many details that can cloud your judgment.

  • Out-of-the-box thinking – many situations require us to be creative and innovative in our approaches. Good architects should be able to adapt to new situations easily and come up with the right solutions regardless of the situation.

  • Clarity of vision – you, as an architect, should be able to clearly envision the solution and all of its implications including business process, technology, low level design, development, and potential phased delivery.

  • Strength of convictions – architects should always try to do things right the first time, oppose inappropriate or wrong decisions, and stand up for what they believe are the right architectural solutions.

  • Critical thinking – architects should always cast a critical eye towards their domain. You should challenge everything. Nothing should remain status quo or off limits. There are always opportunities for improvement. Don’t miss them because you feel comfortable with the current situation or are used to doing things a certain way.

  • Problem solving skills – architects are problem solvers. Good architects strive to solve problems in the minimalist way, i.e. reaching the right solution in the most efficient manner. Even better architects ensure that they are solving the right business problem.

  • Soft skills – this one is obvious. Good architects should have excellent soft skills to work well with the diverse audiences they are exposed to every day.

As in the everlasting nature vs. nurture debate, I believe good architects cannot be made – a large portion of what makes architects stand out is ingrained in how we think, act, and approach problems. To be truly effective, we should practice all the elements of architectural thinking and exhibit all the traits of a good architect.

Wednesday, December 30, 2009

Microsoft Azure

When I first heard about Microsoft Azure, I thought it was yet another feeble attempt by Microsoft to get in on the hype with a subpar product just to get the foot in the door. I have to admit, though, that I was pleasantly surprised. Shockingly, Azure is a robust, well designed cloud platform that may yet prove to be better than some of its competitors.

In a nutshell, Azure encompasses three products.

  • Windows Azure
    • Compute: Virtualized compute based on Windows Server
    • Storage: Durable, scalable, & available storage
    • Management: Automated, management of the service
  • SQL Azure
    • Database: Relational processing for structured/unstructured data
  • .Net Services
    • Service Bus: General purpose application bus
    • Access Control: Rules-driven, claims-based access control

Essentially, Azure provides the complete cloud computing stack that allows developers to write their own applications on top of it. The self administration interface is simple and intuitive. Depending on the services you are using, it allows you to allocate your server or database capacity, hook in the service bus, and configure your application in minutes.

The Windows Azure platform introduces the Web and Worker roles. This is the implementation of a similar pattern used in WCF that decouples the network transport from the component logic. The Web role allows the applications to accept incoming requests via a variety of protocols supported by IIS. The Worker role cannot accept any direct requests from the Internet but instead can receive messages from an internal Azure queue hosted by SQL Azure. Under the covers, Web and Worker roles run in their own instances of Microsoft VM engine. All the queues and communication protocols can be configured via the control panel.

SQL Azure is no less impressive. It allows you to store data directly in the cloud in three different forms:

  • Blobs
  • Tables
  • Relational
All of these operations are exposed through RESTful services and are really easy to use. For relational data, complete databases can be hosted in the cloud and applications can access them directly whether they themselves are hosted in the cloud or a private datacenter.

The .Net Services platform provides a couple of services – access control and message routing. Access control serves the identity validation, transformation, and federation purposes. This is all based on the rules defined through the control panel. The service bus part of the platform does what you would expect any ESB to do – service endpoint registration and access, message transformation and routing, and improved security.

Even though Azure is still a relatively immature platform, it holds a lot of promise. Microsoft has finally hit the mark. Some risks still need to be addressed, however. The typical cloud computing concerns remain – security, privacy, longevity, etc. Additionally, a platform like Azure may cause some issues for IT departments that need to adhere to regulations like Sarbanes Oxley, SAS 70, and others. Division of responsibilities, following IT governance processes, quality control, and other sticky situations may keep CIOs and other IT managers up at night. These things will eventually work themselves out through maturing the Azure platform or enhancing the IT processes. Despite the drawbacks, I believe Azure is a viable and solid platform for “cloudizing” your applications.

Friday, July 24, 2009

Cloud Computing and the Reality

Cloud computing is all the hype nowadays. All you hear from vendors, analysts, and consulting companies is that cloud computing will solve all of your IT problems. Here are just a few promises associated with cloud computing:
  • Eliminate your data center
  • Solve all of your scalability and on-demand computing challenges
  • Simplify infrastructure
  • Reduce IT spend
  • Make IT operations more efficient
Are they all true? It’s a possibility. To determine what cloud computing may mean to you, examine how it fits into your IT strategy and the way you deliver technology services to the business. Here are a few things to consider.

First of all, everyone needs to understand what cloud computing really is. According to Wikipedia, “Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a service over the Internet”. (See http://en.wikipedia.org/wiki/Cloud_computing.) Too many people, however, forget that it is only a style and begin to associate cloud computing with specific product offerings such as the Amazon Elastic Compute Cloud (Amazon EC2), Google Apps, Microsoft Azure, and others. Companies are not limited to just third party solutions. They can implement their own private clouds if they choose.

Secondly, you need to understand the vision behind cloud computing. The idea is simple – to seamlessly provide flexible, on-demand computing resources whenever necessary. This is not a revolutionary development. The Application Service Provider (ASP) model has been in existence for years. Infrastructure outsourcing practices have been utilized a long time before cloud computing became a term. So, what is all the hype then, you ask. They keys are the ubiquitous nature of the protocols used, increased reliability of the Internet, and the packaging of the offering as a generic service. Cloud computing, as a general approach, may support outsourcing of specific applications, generic computing resources or platforms, and software services. It may potentially lead to outsourcing of the whole data center.

Finally, all the pros and cons behind cloud computing need to be considered. Having someone take care of all your computing resources without investing into expensive data centers is an appealing concept but loss of control and unreliable SLAs may be a cause of concern for a number of businesses. Since the Internet is the primary communication mechanism for the public cloud, its reliability and performance need to be questioned whenever considering third party cloud offerings. Private clouds provide better control, reliability, and performance but what is the real difference between those and existing data centers? In my opinion, aside from following a different architectural model of allocating computing resources, nothing. On-demand computing is a great concept but making it work effectively is a tough task. Technologies exist today to dynamically divert unused resources to those applications that need them most. Grid computing, virtualization platforms, and others all provide these capabilities. However, there are limitations. Whenever maximum capacity is reached, hardware needs to be added. No software trick will work to cover this up. Therefore, efficient capacity and pipeline management need to exist to make cloud computing an effective and viable platform.

While there are some cloud computing zealots (http://www.infoworld.com/d/architecture/soa-realized-enterprise-computing-cloud-computing-146) and realists (http://www.gcn.com/Articles/2009/03/09/Guest-commentary-SOA-cloud.aspx), many are still cautious about this technology. And for a good reason. In my opinion, cloud computing has proven its worth in a number of situations but it is still not ready for the enterprise. Public clouds are too fickle for really demanding applications. Private clouds have not yet been effectively built. More importantly, however, lack of cloud computing standards and consensus among the key players will present challenges for anyone trying to enter this arena.

Wednesday, May 20, 2009

SOA Misconceptions

I continue to see a number of common misconceptions about SOA. There have been a number of articles written about this when SOA was first introduced. They primarily concentrated on dispelling the myths that SOA = Web Services. Current misconceptions run deeper and a lot more general.

1. SOA is Expensive
SOA doesn't have to expensive. There is an abundance of open source tools and technologies that can be used to build a truly state of the art SOA platform.

2. SOA is Inefficient
SOA is as inefficient as you make it. Not all the problems and organizations require a complete SOA stack but, at a certain level, it becomes necessary. Otherwise, you will have too much complexity and, in fact, breed inefficiency.

3. SOA is Non-productive
A well established SOA program can run like a well-oiled machine. I am sure a lot of people can cite numerous examples of lost productivity because of unnecessarily complex SOA environments and processes. However, in large and complex corporate IT departments well defined organizational structures and processes are a must. They actually make things more efficient and increase productivity. Every situation requires a different approach. However, SOA, as a general pattern for building software, has been shown to dramatically improve productivity. Think about it -- if several projects can reuse an already existing, well tested service, this results in tremendous productivity improvements and costs savings!

4. SOA is Unnecessary
This is true, with a caveat. SOA has been employed as an IT and business strategy to make organizations more efficient, productive, and agile. If you want your company to achieve these goals, SOA becomes a part of the answer. Otherwise, you are stuck in the world of point-to-point integrations, Just a Bunch of Services, and an unmitigated integration mess in general. Obviously, smaller companies can get away without employing SOA for a much longer period of time but larger ones will feel the pain much sooner.

5. SOA is Too Complicated
Yes, SOA is complicated. But what major effort isn't? Enterprise Architecture is complex, so we shouldn't do it?! EAI was complex but companies did it out of necessity. Master Data Management is complex, so companies should forget about managing their data?! SOA can be as simple or complex as you need to make it. Create a roadmap for your SOA program and follow it. It should guide you in your quest to achieve SOA maturity, however simple or complex you need to make it.

SOA is a program. You can make it into whatever you need. You can use whatever technologies and approaches you like. As long as you keep the goal of increasing agility and saving money as a result of creating reusable business capabilities in mind, you should be successful.

SOA and the Trough of Disillusionment

All the signs point to the fact that SOA has entered the trough of disillusionment. Why? I am seeing a lot of companies de-funding or stopping SOA efforts altogether. Many executives don't see the hype anymore and thus no longer understand the value of SOA. Many companies have tried SOA and failed, so they don't want to try it again. Plus, the economy is not helping. Budgets are getting slashed, jobs are lost, people are afraid to innovate. The first type of spending that companies cut is strategic. They want to get through the tough economic times with minimal required spending -- just to keep the lights on. Thus, SOA program funding gets cut and the executive support goes downhill with it.

What can we do to make sure that SOA moves onto the slope of enlightenment and further to the plateau of productivity? Continue to educate your organizations and executives about the value of SOA! Even though SOA is not in vogue anymore, it doesn’t mean that it lost its value. The benefits are still there. You just have to work harder to make them visible. Document your successes and shift into a marketing mode. Promote the SOA program and the benefits you achieved as much as possible. Show real value. This will certainly get executives’ attention and guarantee their support. Don’t give up. Continue to fight negative perceptions and concentrate on delivering value.

SOA, like any other enterprise wide initiative, is a differentiator. Companies that can successfully implement SOA will become a lot more successful than those that can’t. When the economic crisis ends, organizations that continued to invest into SOA will come out on top. Those that didn’t will be left behind and will need to spend a lot more money and efforts to catch up. SOA can produce tangible business benefits. Don’t let the disillusioned minority silence its value proposition.

Monday, March 23, 2009

SOA Funding Models

One of the primary reasons SOA efforts fail in many companies is simply due to inadequate or inappropriate funding models. Costs are typically at the core of every problem and SOA programs are not exempt. We hear horror stories all the time – the initial investment to establish an SOA environment was too high, so the effort was cancelled; there are many services created in the company but they are hardly reused; etc. Establishing a funding model that is right for your company is the key to moving the SOA program forward.

Any SOA initiative is comprised of two parts – infrastructure and services. Both need to have a separate funding model established in order to successfully support SOA program’s goals.

SOA Infrastructure Funding

Infrastructure funding requires a pretty straight forward approach. When discussing SOA infrastructure, I am referring to shared platforms that are used by a number of services across the organization. Some companies host services on the same platforms whose functionality is being exposed. However, even if this is the case, some shared infrastructure components like ESBs, service management technology, Registry/Repository, etc. must exist to support SOA program’s needs. Thus, it is safe to assume that some form of shared SOA infrastructure exists. There are two possible ways to provide effective funding to build it out.
  1. Fund all the SOA infrastructure centrally
  2. Identify appropriate projects to acquire / extend new / existing SOA infrastructure
Central funding is probably the easiest and most effective approach. It allows the organizations to establish an independent roadmap for introducing and upgrading SOA infrastructure. It also makes the SOA program operate more efficiently as the cost, scaling, and availability issues will no longer be relevant to individual projects. If central funding option is selected, several approaches for recouping the initial and ongoing investment can be utilized.
  • Do not recoup the investment
  • Place an entry fee to use any SOA infrastructure component
  • Charge a small fee for each usage instance

Since all the SOA infrastructure is provided centrally, not recouping the initial investment is a real option. If the organization’s fiscal model does not call for IT recouping all its costs from the business groups using their products, this option works well. If this is not the case, however, you have a choice between placing a predefined entry fee that each application / project must pay to use the specific SOA infrastructure platform and charging end users based on the total usage.

The per-use-fee scenario is a little tricky as each SOA infrastructure component needs to define what a transactional unit is and how much to charge for it. Transactional units can be different for each SOA platform. For example, an ESB transactional unit can be a service call, Registry/Repository – an individual user and/or a UDDI request, etc. In this case, total usage amount based on predefined transactional units would be calculated, multiplied by the unit cost, and charged to the business units. The most effective way to determine a unit cost is to divide the total investment made in the platform by the total transactional units being consumed. The obvious effect is that unit costs would decrease with increased usage. Here are all the formulae discussed above.

Usage charges per platform:
Unit = Different per Platform
Unit Cost = Total Platform Investment / Total Amount of Units Consumed
Line of Business Usage = Units Used by Line of Business * Unit Cost

Some companies have chosen to grow their SOA infrastructure gradually, without a central program or funding. A typical approach in this scenario has been to attach SOA spending to the most appropriate projects. Thus, the projects would purchase new SOA infrastructure platforms or upgrade existing ones to suit their needs. There are several problems with this approach.

  1. Typically, the projects purchasing the infrastructure don’t want to share it with other potential consumers unless there is significant pressure from above. The platforms don’t end up being reused or, if so, only minimally. The projects do not have any incentive to sharing their investments with anyone else, especially since they are seen as critical to projects’ success.
  2. Projects often get cancelled due to over-inflated budgets. SOA infrastructure is expensive and cost conscious enterprises do not want to invest into what looks like excessive infrastructure for project’s needs.
  3. Demand to extend a platform based on project’s needs typically comes without enough lead time to accommodate project’s timelines. Thus, projects face a tough decision – to extend their delivery date or use alternative infrastructure.

Funding the SOA infrastructure centrally is more effective in delivering service-oriented solutions faster, moving the enterprise more efficiently towards a higher level of SOA maturity, and addressing the project needs. Project-based funding will most likely spell doom to the SOA program as a whole.

Service Funding

As discussed earlier, funding for the SOA infrastructure should come from a central source. Where the money comes to build individual services, however, presents a bigger challenge. Since projects are the primary drivers behind demand for services, special consideration should be given to project needs and budgets. However, service design and implementation can incorporate additional requirements that fall outside of the project scope. Another typical project-related problem stems from the shared nature of services. It is unfair to burden a project with the full cost of a service that will be utilized by a number of other consumers.

There are three possible ways to address the service funding concerns.

  1. Make the first project to build a service provide the complete funding
  2. Establish a central funding source that will cover all service design and construction expenses
  3. Provide supplementary funding to projects building services

If option1 is selected, several strategies for recouping the initial investment can be used.

  • Do not recoup the investment
  • Place a surcharge on each instance of service leverage
  • Charge a small fee for each service call

As mentioned above, it is unfair for the project to carry the complete costs of the service build-out, especially if it includes additional requirements. Thus, unless the project implements one of the options to recoup its initial investment, funding option #1 is not going to be viable. Not recovering the funds is not a realistic option either as it does not incent the projects to build truly reusable services. The other cost recovery strategies may work but require detailed metrics to be captured on the service leverage and/or transactional volume.

Establishing a central funding source for all projects to use when building reusable services is probably the ideal approach. Few companies, however, would be willing to write what in essence would be a blank check for the projects to use in their service delivery efforts. The opportunity for abuse and misappropriations would be too tempting. Unless strong governance and control mechanisms are in place, this funding method will most likely end up costing the company more money and provide unrealistically small return on investment.

Providing supplementary funding to projects building services is probably the most realistic approach. A central fund needs to be established to cover the efforts falling outside of the project scope. Since shared services would typically incorporate other projects’ and enterprise requirements, the actual cost ends up being higher than what projects budgeted for their needs. Thus, the easiest way to distribute supplementary funding is to allow the projects to pay for functionality already included in their budgets and cover all the additional costs through the central fund.

Whatever the funding approach is used, it needs to be carefully administered. A party not involved in day-to-day project work is best suited to play the administrative role. There could be a couple different groups managing the infrastructure and service funding and chargeback mechanisms. Overall, however, this should fall under the SOA Governance umbrella and managed centrally as part of the SOA Program.

Thursday, February 19, 2009